Donors Can Now Skip, Adjust, or Keep Their Subscriptions with Recurring Retention
Shared by Team
• November 12, 2025
Recurring Retention is officially live, giving donors the flexibility they want and keeping more recurring supporters engaged with campaigns.
With Recurring Retention, donors can now:
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Skip a month — Pause their recurring gift for one month instead of canceling altogether.
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Change frequency — Adjust their giving schedule (for example, monthly → quarterly or annually) to fit their budget.
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Keep current subscription — Confirm and stick with their existing plan in just one click.